• Dental Library

Frequently Asked Question
at Vancouver’s Arbutus North Dental Centre

Don’t see your question here? Contact us and we’ll be glad to help!

Q: Why should I choose Arbutus North Dental Centre?
At Arbutus North Dental Centre, our terrific staff is dedicated to giving you the healthy, beautiful smile of your dreams – and ensuring that you have a very pleasant experience with us! While there are many reasons to choose us to solve your general hygiene, restorative dental or cosmetic needs, there are five core factors that set us apart:

§ We treat you like a VIP at all times – because to us, that’s exactly what you are!
§ We educate and inform you on your options, and ensure that you’re comfortable with your choices.
§ We’re recognized experts, and have the skill and qualifications to achieve your desire outcome.
§ We use leading edge technology that makes your procedure or treatment faster, safer and more comfortable.
§ We’re dedicated to making your life as convenient as possible. We offer longer appointments if you’re having multiple services performed, plus we offer Saturday and evening hours.

Q: What is the mission and philosophy at Arbutus North Dental Centre?
The mission and vision of Arbutus North Dental Centre is to demonstrate in everything that we do – process, product and outcome – a passion for service, integrity, care, and making your dreams come true.

With world class competence, dedicated personal attention, and the utilization of leading-edge technologies and methodologies, we provide dental and cosmetic solutions that expertly solve your needs, exceed your high quality standards, and enable you to experience a new, different kind of dental experience: one where you confidently know and enthusiastically feel that they are cared for, valued, and in the right hands.

Q: How do I get to your Vancouver clinic?
We’re easy to get to, and just steps away from 4th Avenue shops and restaurants – plus there’s plenty of parking. Please see the map and directions below to our Vancouver dental clinic.

Q: Can you make my teeth whiter and brighter?
Yes! We offer a variety of safe and incredibly effective ways to improve your smile. For example, our in-office or at-home Zoom! whitening system can dramatically improve the whiteness and brightness of your smile – in some cases, as much as six shades brighter in a matter of hours! Plus, we offer dental veneers (lumineers) that dramatically improve tooth color, shape, size and length of your teeth. Dental veneers are one the fastest and most dramatic ways to enhance the look of your teeth. Or, if you have a damaged and discoloured tooth, our “one visit” crowns use CEREC 3D technology to give you the dazzling smile you need in just one visit!

Contact us to discuss your goals, and we’ll be happy to further explain how we can give you the white, bright smile of your dreams.

Q: I’m not happy with my smile. How can you help?
We offer a variety of safe and effective ways to give you the healthy, beautiful smile you desire. Depending on your specific needs and goals, you may benefit from:
§ Whitening
§ Invisalign
§ Botox
§ Veneers
§ Laser Dentistry
§ One Visit Crowns
§ Dental Implants
§ MouthGuards
Click on any of the links above to learn more about a specific solution. Then contact us to learn more and see how easy it is to have the smile of your dreams!

Q: Can you help with other health problems, like jaw pain and disrupted sleep?
Yes we can. Our custom mouth guard may be exactly what you need to correct any imperfections, alleviate jaw pain, and give you the restful night’s sleep you want. Click here to learn more about our mouth guards, and then contact us for an evaluation of your needs.

Q: Do you take new patients?
Yes! We’re currently accepting new patients, and invite you to experience the Arbutus North Dental Centre difference! You’ll be treated like family, and enjoy the dedicated, personal attention you deserve. After all, you’re not just a patient to us – you’re a VIP!

You can schedule an appointment easily by clicking here.

Q: Do you offer financing or any payment plans?
We can help you make financing arrangements with PatientLink, which is a convenient and popular solution that lets you pay for your dental care over time.

The benefits of PatientLink include:
• The ability to take care of your entire family’s dental bill with just one simple monthly payment.
• No application fees of any kind.
• Take up to 60 months (5 years) to pay for your treatment.
• Repayment starts at either 1 or 6 months after your treatment.
• No interest plans available to qualified patients.
• Fixed interest rates – no need to worry about rising rates.
• Easy “no small print” application process.

Learn more about PatientLink on their website or contact us and we’ll be happy to answer your questions.

Q: Can you help me with my insurance forms?
Yes we can. Filling out confusing dental insurance paperwork can be a burden, and our goal is to provide you with a comfortable, pleasant experience. We’ll help you understand your insurance coverage, but your benefits package is between you and your employer and may change at any time, so please stay current with your plan and provide us with up to date information so we can make your life easy. We will also help you complete your insurance forms, and can file the forms directly to your insurance company on your behalf. We can even accept payment directly from your insurance company – which makes your life even easier! Contact us to learn more.

Q: What methods of payment do you accept?
For your convenience, we accept cash, debit cards, VISA, and MasterCard.